FREQUENTLY ASKED QUESTIONS
For builders of custom closets, furniture, specialty presentations and more, The October Company’s products have been adding value, functionality, and beauty for nearly 50 years!
Standard tray layouts can be returned, but there will be a 20% restocking fee. We do not accept returns on custom products unless there is a manufacturing defect.
Yes, we have two options for two-tier sliding velvet Jewel Trays available.
Drawer depth must be a minimum of 4 inches.
We will need to know the ID of your drawer. Make sure to subtract an 1/8″ when giving your desired tray dimensions for custom orders.